Interviews for Top Jobs at Spectrum. This is a good question to start with, as it will give them a chance to explain to you what their interests are and why they are particularly interested in working in this field. Insurance Customer Service Representative Interview Questions Top 5 Insurance Customer Service Representative interview questions with detailed tips for both hiring managers and candidates. The sample interview questions below will assist with your interview preparation when interviewing candidates for a customer service representative job description. Customer service Representative Interview questions. They are expected to remain calm and professional when helping customers. 3 SRP SRP Customer Service Representative interview questions and 3 interview reviews. Customer Service Associate Job Description Template. Call Center Customer Service Representatives are expected to be the face and voice of your organization. 12 Spectrum Technical Support Representative interview questions and 13 interview reviews. Experience. Learn about interview questions and interview process for 2,421 companies. Listening is such a critical, and sometimes overlooked, part of customer service. A company may have a quality product and strong reputation, however, if the level of service delivered to customers is poor, sales, reputation and … Spectrum Interview Questions. Why do you want this job? 49 Anthem Customer Service Representative interview questions and 50 interview reviews. 10 customer service interview questions that will help to provide you with a leg-up on your job search and interview process. Customer Service Interview Questions and Answers: 1. Filter. 64 % Neutral. Sample Interview Questions: Customer Service Representative. Free interview details posted anonymously by SRP interview candidates. GEICO Customer Service Representative Interview Questions. Top 5 Customer Service Representative interview questions with detailed tips for both hiring managers and candidates. Whether you are preparing to interview a candidate or applying for a job, review our list of top Customer Service Representative interview questions and answers. Poor customer service often means a poor customer experience, and perhaps a loss of sales and long-standing customer relationships. Customer Service Representative Interview process at Spectrum Communications Overall experience On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8. Learn about interview questions and interview process for 1,667 companies. Search job titles. The hiring manager will want to ensure that you have the necessary skills and tact to manage these situations successfully. Insurance Customer Service Representatives are hired by insurance companies to handle all customer queries and complaints. Customer support agents take a lot of flak. The questions you’ll be asked depend on the role you're interviewing for, but there are some frequently asked questions you’ll most likely be expected to answer.Read on to learn more about the questions you might be asked during an interview for a customer service representative job. Customer service is listening to customers and helping to resolve their issues so that they remain happy and loyal. Spectrum customer service number: (833) 267-6094. It is often said, “It can take months to find a customer, and seconds to lose one”. If you need more job interview materials, you can reference them at the end of this post. Positive. Customer Service Representative (128) Inbound Sales Representative (38) Direct Sales Representative (32) Field Service Technician (31) Interviews at Spectrum. Experience 1,234 Ratings. Practice 26 Customer Representative Interview Questions with professional interview answer examples with advice on how to answer each question. Find Interviews Filter. Updated 7 Mar 2021. We are looking for an outgoing Customer Service Associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. 3,561 customer service representative ~1~null~1~ interview questions. With an additional 27 professionally written interview answer examples. 150 Spectrum Customer Service Representative interview questions and 127 interview reviews. From discussing what personality traits it takes to be an excellent Available 24/7. When interviewing a Call Center Customer Service Representative, look for someone with exceptional listening skills, communicates clearly and articulately, and is passionate about customer satisfaction. Question: Can you describe what you did in your previous customer service roles?. Telesales Representatives contact businesses and private individuals to solicit sales or donations over the telephone. Whether you’re interviewing in-person or via an initial phone interview, these questions will help you to prepare fully and thoroughly. Free interview details posted anonymously by Starling Bank interview candidates. The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. For one, […] Customer Service Representative Interview Questions. Spectrum residential customers can call this 24/7 toll-free phone number for technical support, equipment installations and bill pay assistance. You are here: Home 1 / Latest Articles 2 / BPO & Customer Support 3 / Top 20 Customer Service Interview Questions and Answers last updated February 8, 2021 / 13 Comments / in BPO & Customer Support / by renish 1. Are you interviewing for a job in customer service? Bilingual Customer Service Representative Interview Questions & Answers In this post, you can reference some of the most common interview questions for a bank customer service representative interview along with appropriate answer samples. It is common knowledge that the job of a customer service representative is not easy. To reach a customer representative faster, say “representative.” Interview Questions for Technical Customer Support Jobs. To filter interviews, Sign In or Register. ... was asked a lot of rapid-fire questions based on negative customer service experiences - interview seemed to … No matter how great your products or services are, consumer support has to deal with customers who are frustrated, can’t get something to work, and are generally unhappy. Free interview details posted anonymously by Spectrum interview candidates. 1,249 Interview Reviews. Tell me about your previous work experience in customer service. Free interview details posted anonymously by Anthem interview candidates. Explanation: This is a general or opening question which the interviewer will ask to get you talking, learn a little bit about your background, and collect some information they can use for subsequent questions. 4,514 customer service representative ~1~null~1~ interview questions. 3 Starling Bank Customer Service Representative interview questions and 3 interview reviews. Why should we hire you as bank customer service representative? Telesales Representative Interview Questions Top 5 Telesales Representative interview questions with detailed tips for both hiring managers and candidates. Call to speak with a customer service representative about Spectrum internet, TV or home phone service issues including: Account/billing questions; Pay your Spectrum bill; Make changes to your account; Add/remove services Having worked in a call center for five years, I have plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions. Spectrum Customer Service Number 1-833-780-1880. 15 Customer Service Interview Questions (With Sample Answers) ... One of the many responsibilities of a customer service representative is handling complaints from unhappy customers. Free interview details posted anonymously by Spectrum interview candidates.